End-of-life Product Support | Duons Australia

Prolonging the life of legacy technologies


Rather than being a specific discipline, end-of-life product services involves the synthesis of all our combined expertise and high-level skill-sets like reverse-engineering and electronic hardware re-design and modification. By engaging with effect end-of-life support for complex technology, companies and public entities can significantly reduce the total cost of ownership (TCO).

As complex infrastructure ages and nears end-of-life stage, the user is faced with the choice of purchasing a replacement or continuing to maintain the older technology. Both options present their own challenges: replacing complex technology with the latest products on the market can be prohibitively expensive, while continuing to maintain and repair end-of-life and legacy products can be made difficult by a number of factors, including:

  • Discontinuation of the product (and spare components) of the product by the manufacturer;
  • Unavailability of manufacturer support, due to expiration of the warranty or the company ceasing to exist;
  • Evolution of the user’s needs requiring upgrades and modifications to the technology.

We encounter these end-users – from individual consumers to large industrial operations – on a day-to-day basis. Regardless of the scale of the client’s spend, or the value of the assets they bring to us, we pride ourselves on being able to devise end-of-life support solutions to add years, even decades, to the effective lifespan of your technology as it nears obsolescence. Duons has a proven track record in the servicing and maintenance of legacy infrastructure and end-of-life products utilised in:

  • Telecommunications networks;
  • Industrial control systems;
  • Transportation;
  • Public utilities;
  • Consumer electronics.

By acting as a plug-in support service for your operation, Duons can help you extend the working life of your complex infrastructure and equipment, reducing your total cost of ownership (TCO) and facilitating the transition from old to new.

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