Critical Infrastructure Monitoring

Critical Infrastructure Monitoring

PROTECT YOUR VITAL ASSETS IN REAL-TIME

 
As the distributor of the market-leading ServersCheck monitoring systems in the Australia-Pacific, Duons provides a turnkey product backed up by our in-house support and technical expertise.
Why Monitor

Why monitor your critical infrastructure?

With over a quarter of all business outages caused by environmental factors like heating and cooling failure, disruptions in power supply and extreme weather events, it's essential to keep tabs on key metrics in the critical infrastructure environment.
Real Time Alerts
Real-time alerts

Only a networked monitoring solution gives you notifications of potentially hazardous changes in environmental conditions as they happen. Email, SMS, in-app and even phone call alerts possible.

Automated Responses
Automated responses

When correctly configured, monitoring systems can be automated to 'react' to certain changes and take remedial actions that can defuse potential problems.

Lower Cost
Save time & money

Time is money, and you can save both with critical infrastructure monitoring. Increase workforce productivity, reduce waste and safeguard against the disastrous impacts of critical events like server failures.

Intelent Decision Making
Empowers decision making

Knowledge is power, and the data and metrics gathered and logged through your critical infrastructure monitoring system help managers and technical staff to streamline operations.

Why choose ServersCheck?

With several options on the market, it's important to know why ServersCheck is the most powerful, reliable and best value for money critical infrastructure monitoring solution available. Backed by Duons excellent product knowledge and post-sales support, it really does offer an unrivalled return on your investment.
Why ServersCheck
trusted by leading brands

Trusted by leading brands around the globe 

Used by more than 7,000 companies worldwide, ServersCheck is a global brand that provides monitoring solutions for every application and budget. From SMEs to publicly listed corporations, ServersCheck fits the needs of organisations of any size and industry. Use with confidence, knowing your company is in good company...


It's a complete solution

The ServersCheck product range provides all the components (hardware & software) required by modern organisations to monitor and control their critical infrastructure. The wide variety of wired and wireless sensors monitor the full spectrum of parameters: environmental, power, security and industrial equipment. Our standalone base units include in-built temperature sensors, offering 'plug & play' monitoring in one. Our sophisticated expansion hubs multiply possibilities for additional sensors and automated controls.

Optional on-premise or cloud-based monitoring and integration with existing network and/or building managements systems (SNMP, Modbus TCP & XML) makes ServersCheck a versatile and effective software solution.


ServersCheck Overview
Modular Solution

It's modular

ServersCheck's building-block approach provides unparalleled value-for-money and usability. All solutions start with the small base unit and from there the user can add sensors as needed. If requirements change or grow sensors can be easily swapped out or added to by one of our expansion hubs (up to 8 wired sensors or 30 wireless sensors can be integrated).


It's scalable - from XS to XXL

With modularity comes scalability. Everyone, from the smallest businesses looking to monitor a single server rack to massive corporations or government departments needing oversight of very large systems, can take advantage of ServerCheck's world-leading solution.

Open on-board protocols — SNMP, Modbus TCP and XML — empower the user to integrate with existing network and/or building management systems, or even custom build their own apps and software.

scalable

Need some help? Tell us about your monitoring needs

ServersCheck System Overview white icons

System overview

Through its ecosystem of base units, expansion hubs and sensors, ServersCheck offers a highly customisable solution for monitoring critical infrastructure such as server rooms, data centres, distributed telecommunications sites, cold storage facilities and much more.
SensorGateway feature set

The SensorGateway - the foundation of your networked monitoring solution

The base unit of the monitoring, providing a link between the physical environment to be monitored and the user’s digital monitoring and control interface. Complete with its own in-built temperature monitor, PoE and ports for 2 additional sensors  or an expansion hub.


Optional add-ons for enhanced functionality

ServersCheck's new add-on modules expand the power and networking potential of the SensorGateway. By default, the base unit requires an RJ45 and 12V DV or PoE input with network-based alerting, but this can be reconfigured thanks to these add-on modules:

  • ± 24 to 48v DC Power Add-On: expands the input voltage range
  • Cellular Alerting & GPS Add-On: includes SIM slot for 3G/4G connection to maintain connectivity during network outages,  provides location data and allows you to easily configure SMS alerts
  • Wifi Add-On: facilitates connection through WiFi networks
addon modules3

Plug & play operation that makes monitroing easier than ever before

With its inbuilt temperature sensor and dual ports for additional sensor probes (temperature+humidity, temperature, power failure, water leakage and many more), the SensorGateway is the starting point for your complete monitoring solution. The on-board web server, alerts to your smartphone via email/SMS, plus an OLED display for quick reference, all give you quick and accurate readings from the integrated temperature probe's accurate readings (temperature resolution to 0.1°C).

Expand your monitoring & control potentials

Expand your monitoring and control potential with our range of expansion hubs. Connecting directly to your SensorGateway, these units provide additional ports for wired sensors or the ability to connect multiple wireless probes. You can even integrate dry contact switching, allowing for use of legacy sensors and the ability to customise your own control interventions.

The standard SensorGateway supports up to 2 additional wired sensors, but this can be upped to 5 (by connecting the MultiSensor & Hub), 8 Sensors (Sensorhub) or 30 wireless sensors (via the wireless hub). One expansion hub per SensorGateway is supported.

Sensorhub set up on grid

Add up to 8 additional wired sensors, legacy sensors & even configure intelligent automated responses

By default the SensorGateway offers 2 ports for connecting ServersCheck wired sensors. If you require monitoring of multiple parameters, or the same parameter but across multiple points, then the Sensorhub easily connects to the base unit, opening up additional ports (similar to how a USB hub on a computer works).

Additional to the 8 sensor ports, the Sensorhub features 4 dry contact inputs, 2 dry contact outputs and 2 relay outputs.

The 4 dry contact inputs allow for the seamless integration of sensors like motion detectors, smoke,door contact,or any legacy equipment featuring a dry contact output. Alert conditions can be configured to be triggered by an OPEN or CLOSED state.

The 2 relay outputs can be utilised to trigger switching of equipment in response to critical events or changesin environmental conditions which present potential problems.For example, the Sensorhub can be configured to switch on a backup airconditioner if the room temperature exceeds a certain point.

Wired Sensors v2

Over 20 different sensing parameters across environmental, power, security & industrial categories

ServersCheck's wide range of wired sensors connect directly to the SensorGateway or expansion hub via the standard RJ45 cable, receiving power and network connection. Maximum distance between the sensor and the SensorGateway or expansion hub is 10m.

Check the list below to see the world of possibilities. And if there is a sensor you need that you don't see there, let us know - ServersCheck's special projects team can custom make one for you!Check the list below to see the world of possibilities. And if there is a sensor you need that you don't see there, let us know - ServersCheck's special projects team can custom make one for you!


Environmental monitoring sensors
  • Thermal imaging 
  • Temperature & humidity
  • Temperature
  • Stainless steel temperature
  • Airflow
  • Optical dust particle sensor
  • Water leak
  • Water spot
  • Fuel leak
  • Acid battery leak
  • Hydrogen
Power monitoring sensors
  • AC power failure
  • AC current (max 100A)
  • AC power voltage (0-500V)
  • DC power voltage (0-50V)
  • Ground monitoring
  • Ultrasonic fuel level sensor
Security & Industrial sensors
  • Door contact
  • Shock/vibration 
  • Sound (dB)
  • Smoke
  • IO dry contact
wireless hub feature set v3

Go wireless to multiply your monitoring with ease

Once connected to the SensorGateway base unit the wireless hub can network to up to 30 temperature probes or 15 temperature + humidity probes, providing simple and secure reporting every 3 minutes within a 10m radius.

The wireless hub is the module that the user connects to the base unit in order to receive data from the wireless sensors. ServersCheck provides two options in battery-powered wireless sensor probes: temperature and temperature + humidity.


Temperature & humidity monitoring like you've never seen before

The wireless hub has the capacity to support up to 30 temperature probes or 15 temperature + humidity probes. Put another way, it can support up to 30 monitoring values, with the temperature probe recording a single value, while the temperature + humidity option records 2. This means you can mix and match. For example a set up could include 10 temperature + humidity probes plus 10 temperature probes: (2 x 10) + 10 = 30. Our wireless sensors report their status evert 3 minutes within a 10m radius to the wireless hub via the widely used 2.4 Ghz frquency. AES 128-bit encryption provides a strong layer of security for your data. Omni-directional high gain antennnas can be utilised for increased performance. One wireless hub is supported per base unit.

IP monitoring

Default monitoring over IP address

Every SensorGateway in your monitoring network has its own IP address (check out the Sensor Platform user manual to learn how to configure the IP address) through which you can track metrics, set alerts and more for all the units connected to that SensorGateway. By assigning an IP within your secure network you can easily ensure the integrity of your sensor data.


Cloud options available

If it fits with your organisational needs, you can easily put your monitoring data in the cloud and check in on the status of your critical infrastructure from anywhere. ServersCheck even offers free mobile apps for your phone and tablet available through the iPhone App Store and on Google Play!


cloud monitoring v2
appliance sneak1

Powerful monitoring software

Available for download (free for individuals and non-profits) this award-winning software offers advanced features in a clean and easy-to-use interface:

  • Display data from a sensor ecosystem of just a few SensorGateways to 100s
  • Sort data by sensor type, location and more
  • Configure alerts by email, SMS and via the popular Slack team collaboration app (FREE)

  • BASE UNITS & ADD-ONSBASE UNITS & ADD-ONS

    SensorGateway feature set

    The SensorGateway - the foundation of your networked monitoring solution

    The base unit of the monitoring, providing a link between the physical environment to be monitored and the user’s digital monitoring and control interface. Complete with its own in-built temperature monitor, PoE and ports for 2 additional sensors  or an expansion hub.


    Optional add-ons for enhanced functionality

    ServersCheck's new add-on modules expand the power and networking potential of the SensorGateway. By default, the base unit requires an RJ45 and 12V DV or PoE input with network-based alerting, but this can be reconfigured thanks to these add-on modules:

    • ± 24 to 48v DC Power Add-On: expands the input voltage range
    • Cellular Alerting & GPS Add-On: includes SIM slot for 3G/4G connection to maintain connectivity during network outages,  provides location data and allows you to easily configure SMS alerts
    • Wifi Add-On: facilitates connection through WiFi networks
    addon modules3

    Plug & play operation that makes monitroing easier than ever before

    With its inbuilt temperature sensor and dual ports for additional sensor probes (temperature+humidity, temperature, power failure, water leakage and many more), the SensorGateway is the starting point for your complete monitoring solution. The on-board web server, alerts to your smartphone via email/SMS, plus an OLED display for quick reference, all give you quick and accurate readings from the integrated temperature probe's accurate readings (temperature resolution to 0.1°C).

  • EXPANSION HUBSEXPANSION HUBS

    Expand your monitoring & control potentials

    Expand your monitoring and control potential with our range of expansion hubs. Connecting directly to your SensorGateway, these units provide additional ports for wired sensors or the ability to connect multiple wireless probes. You can even integrate dry contact switching, allowing for use of legacy sensors and the ability to customise your own control interventions.

    The standard SensorGateway supports up to 2 additional wired sensors, but this can be upped to 5 (by connecting the MultiSensor & Hub), 8 Sensors (Sensorhub) or 30 wireless sensors (via the wireless hub). One expansion hub per SensorGateway is supported.

    Sensorhub set up on grid

    Add up to 8 additional wired sensors, legacy sensors & even configure intelligent automated responses

    By default the SensorGateway offers 2 ports for connecting ServersCheck wired sensors. If you require monitoring of multiple parameters, or the same parameter but across multiple points, then the Sensorhub easily connects to the base unit, opening up additional ports (similar to how a USB hub on a computer works).

    Additional to the 8 sensor ports, the Sensorhub features 4 dry contact inputs, 2 dry contact outputs and 2 relay outputs.

    The 4 dry contact inputs allow for the seamless integration of sensors like motion detectors, smoke,door contact,or any legacy equipment featuring a dry contact output. Alert conditions can be configured to be triggered by an OPEN or CLOSED state.

    The 2 relay outputs can be utilised to trigger switching of equipment in response to critical events or changesin environmental conditions which present potential problems.For example, the Sensorhub can be configured to switch on a backup airconditioner if the room temperature exceeds a certain point.

  • WIRED SENSORSWIRED SENSORS

    Wired Sensors v2

    Over 20 different sensing parameters across environmental, power, security & industrial categories

    ServersCheck's wide range of wired sensors connect directly to the SensorGateway or expansion hub via the standard RJ45 cable, receiving power and network connection. Maximum distance between the sensor and the SensorGateway or expansion hub is 10m.

    Check the list below to see the world of possibilities. And if there is a sensor you need that you don't see there, let us know - ServersCheck's special projects team can custom make one for you!Check the list below to see the world of possibilities. And if there is a sensor you need that you don't see there, let us know - ServersCheck's special projects team can custom make one for you!


    Environmental monitoring sensors
    • Thermal imaging 
    • Temperature & humidity
    • Temperature
    • Stainless steel temperature
    • Airflow
    • Optical dust particle sensor
    • Water leak
    • Water spot
    • Fuel leak
    • Acid battery leak
    • Hydrogen
    Power monitoring sensors
    • AC power failure
    • AC current (max 100A)
    • AC power voltage (0-500V)
    • DC power voltage (0-50V)
    • Ground monitoring
    • Ultrasonic fuel level sensor
    Security & Industrial sensors
    • Door contact
    • Shock/vibration 
    • Sound (dB)
    • Smoke
    • IO dry contact
  • WIRELESS SENSORSWIRELESS SENSORS

    wireless hub feature set v3

    Go wireless to multiply your monitoring with ease

    Once connected to the SensorGateway base unit the wireless hub can network to up to 30 temperature probes or 15 temperature + humidity probes, providing simple and secure reporting every 3 minutes within a 10m radius.

    The wireless hub is the module that the user connects to the base unit in order to receive data from the wireless sensors. ServersCheck provides two options in battery-powered wireless sensor probes: temperature and temperature + humidity.


    Temperature & humidity monitoring like you've never seen before

    The wireless hub has the capacity to support up to 30 temperature probes or 15 temperature + humidity probes. Put another way, it can support up to 30 monitoring values, with the temperature probe recording a single value, while the temperature + humidity option records 2. This means you can mix and match. For example a set up could include 10 temperature + humidity probes plus 10 temperature probes: (2 x 10) + 10 = 30. Our wireless sensors report their status evert 3 minutes within a 10m radius to the wireless hub via the widely used 2.4 Ghz frquency. AES 128-bit encryption provides a strong layer of security for your data. Omni-directional high gain antennnas can be utilised for increased performance. One wireless hub is supported per base unit.

  • MONITORING PLATFORMMONITORING PLATFORM

    IP monitoring

    Default monitoring over IP address

    Every SensorGateway in your monitoring network has its own IP address (check out the Sensor Platform user manual to learn how to configure the IP address) through which you can track metrics, set alerts and more for all the units connected to that SensorGateway. By assigning an IP within your secure network you can easily ensure the integrity of your sensor data.


    Cloud options available

    If it fits with your organisational needs, you can easily put your monitoring data in the cloud and check in on the status of your critical infrastructure from anywhere. ServersCheck even offers free mobile apps for your phone and tablet available through the iPhone App Store and on Google Play!


    cloud monitoring v2
    appliance sneak1

    Powerful monitoring software

    Available for download (free for individuals and non-profits) this award-winning software offers advanced features in a clean and easy-to-use interface:

    • Display data from a sensor ecosystem of just a few SensorGateways to 100s
    • Sort data by sensor type, location and more
    • Configure alerts by email, SMS and via the popular Slack team collaboration app (FREE)

Use cases

Originally designed for monitoring vital conditions inside server rooms and data centres, the ServersCheck ecosystem has evolved and expanded over the years to cater for the critical infrastructure monitoring needs of a range of applications and industries. Check out a few common uses below.
Use cases
  • Server Rooms & Data Centres

    Server Rooms Data Centres

    Protecting critical ICT infrastructure

    You have invested significant time and money into creating an invaluable asset — your server room or data centre. Don't allow your  ongoing profitability to be undermined by the constant threat of network failure caused by environmental factors like excess heat, water damage, power failure and more!

    Duons and ServersCheck have developed an unmatched range of products to protect your ICT infrastructure from these threats, offering best-practice solutions for server rooms or data centres of all shapes and sizes.

    Our plug & play sensors monitor a range of parameters including:

    Temp Icon
    Temperature

    All electronic equipment is susceptible to failure when exposed to extreme heat, and server room infrastructure is no exception. That's why the ServersCheck base unit comes with an in-built temperature sensor. Added wired, wireless and even a thermal imaging options give comprehensive protection from this critical threat.

    Power Failure Icon
    Power failure

    Early warning of loss of mains power to your server room gives you time to react and prevent a critical failure. Achieve it easily with our plug & play Power Failure Sensor.

    Water Leak Icon
    Water leakage & flooding

    Water and electrical equipment like computer systems are a disastrous combination. The Water Leak Detection Sensor will detect the first signs of unwanted moisture, protecting your electrical and human assets from potential harm.

    Airflow Icon
    Air flow

    Larger server rooms and data centres rely on the proper flow of hot and cool air throughout the system for maximum efficiency. The ServersCheck digital Air Flow Sensor can be deployed where flow of air is critical (e.g. hot air aisles on either side of cold aisles) to give early indications that there is a ventilation issue to be addressed.

    Optical Dust Icon1 v2
    Dust & air quality

    The accumulation of dust and fine particles can be extremely hazardous to electronic equipment like high speed drives commonly found in data storage facilities. ServersCheck's Optical Dust Sensor provides early warnings of this often invisible threat, allowing you to take measures to protect critical infrastructure.

  • Telco Infrastrucure & Distributed Sites

    Telecom Infrastructure Distributed Sites

    Simplifying remote maintenance to reduce OPEX

    Our highly adaptible systems help you save time and money by cutting down on the need for travel-intensive service schedules through a fullly passive monitoring regime that keeps you in the loop on the power, security and environmental status of your valuable infrastructure, without you even leaving the office.

    Building upon expertise in providing best-practice monitoring for server rooms and data centres, ServersCheck and Duons have developed a range of sensor solutions for remote and distributed critical infrastructure sites, including:

     

    telco shelters

    Telecommunications equipment shelters & rooms

    rail comms

    Railroad communications infrastructure

    mining

    Remote mining communications shelters

    cell sites

    Cell sites

     


    Copper grounding quality & theft monitoring

    Copper components used in critical infrastructure like cell sites to protect them from electrical damage from power surges are an attractive target for thieves. ServerCheck's digital Ground Monitoring Sensor provides an added layer of security additonal to CCTV to generate instant alerts when grounding is compromised, either through tampering by thieves, or the longterm effects of corrosion and natural deterioration.

    Remote power monitoring & control of generators

    When mains power to a remote site is lost, auxiliary power generators are vital to maintain operations until things are up and running again. Via the dry contact and relay ports available on a variety of ServersCheck products (the IO - Dry Contact Sensor, the Multi-Sensor & 5 Ports Hub and Sensorhub) systems can be configured to monitor a generator's activity, as well as activate and control it.

    Generators without dry contact outputs can have usage tracked through the Vibration & Shock Sensor. A range of power monitoring sensors (current + voltage in both AC & DC conditions) allow for remote tracking of a range of powered equipment. Battery leak and hydrogen gas detecting sensors are useful tools for ensuring the integrity of battery banks and UPS.

    Telco Distributed Infrastructure Sites
    Security

    Enhance your security system by adding further layers over and above video surveillance.

    Door Contact Icon

    Door contact sensors provide a simple but effective way of alerting management to unauthorised access to secure sites. Simply connect it to the dry contact input of an IO - Dry Contact Sensor or Sensorhub and configure your alert or automated response.

    Dry contact monitoring

    Commonly deployed dry contact alarms and legacy sensors can be easily integrated into a ServersCheck solution via any of our units featuring dry contact input and outputs. The purpose-built IO - Dry Contact Sensor provides 16 dry contact inputs which can trigger 4 dry contact outputs. Inputs are configurable to normally open (NO) or normally closed (NC), and a triggering of these to abnormal states can generate alerts via SNMP traps to the Network Operations Centre (NOC), or via email to field engineers. Via relay switching these alerts can also trigger automated responses, like turning on a water pump if flooding is detected.

    multi sensor 5 ports in use

    9 On-board Sensors, additional Ports & IO Integration in one state-of-the-art unit

    Custom designed and built for deployment in enclosed, distributed sites, the ServersCheck Multi-Sensor & 5 Ports Hub covers many of the bases you need for monitoring and controlling remote infrastructure. On-board metrics include:

    • Temperature
    • Humidity
    • Motion
    • CO
    • Power failure

    These offer innovative new techniques and enhanced redundancies to strengthen traditional monitoring techniques. For example, monitoring for the presence of CO (carbon monoxide) is another way of detecting the presence of fire and smoke, particularly in the earlier stages.

  • Healthcare & Medical Facilities

    Healthcare Medical Facilities v2

    Best-practice compliance made easy

    Strict regulations and the sensitivity of modern medical procedures and products to environmental fluctuations makes a comprehensive monitoring program a non-negotiable for today's health care facility.

    ServersCheck offers a range of options for environmental, power, security and industrial monitoring throughout hospitals, medical surgeries and pharmacies. Leveraging our modular, scalable architecture and wired or wireless sensor options, healthcare management and solutions integrators can easily scale up solutions to fit requirements.

    Compared to some of our competitor products which are non-networked probes that store information internally (data loggers), our sensors provide real-time updates as well as a data trail accessible through our free software. Our open protocols (SNMP/Modbus/XMP) means you can integrate ServersCheck hardware with your BMS and NMS platforms.


    Power, engine & generator rooms

    Nowhere is it more critical to ensure back-up power is fully operational 24/7 than in the healthcare setting, where failure could literally be the difference between life and death. Take advantage of the following sensors:

    • The Vibration & Shock Sensor can be configured to alert when the generators are running or when abnormal vibrations are detected
    • The Fuel Leak Detection Sensorensures any potentially dangerous fuel leaks don't go unnoticed
    • The Thermal Imaging Camera Sensor detects thermal runaways on you automatic transfer switches, batteries, generators etc
    • The Ultrasonic Fuel Level Sensor tracks the fuel level in your generator tanks
    • AC & DC Power Meter Sensors enable monitoring of current, voltage and wattage

    Power Engine Generator Rooms
    HVAC Climate Infrastructure
    HVAC climate infrastructure

    ServersCheck sensors can monitor the integrity of climate control and air conditioning systems:

    • Our multi-purpose Vibration & Shock Sensor can be deployed to monitor large air vents for abnormal vibrations that are symptoms of equipment malfunction
    • The Water Leak Detection Sensor can be cabled to chiller pipes to detect leaks
    • The Digital Airflow Sensor can be configured to ensure proper flow of air throughout the system

    Operating rooms

    International best practice — such as the standards stipulated by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) —  states that operating rooms should meet the following conditions:

    • Air should be changed frequently (4 times per hour)
    • Relative humidity (rH) should be in the range of 30 - 60%
    • Temperature should be between 20 - 24°C

    These three requirements can be easily accomplished on a single base unit with a Temperature & Humidity Sensor plus a Digital Airflow Sensor airflow sensor attached.


    Operating Room
    Pharmacies Medical Cold Storage
    Pharmacy & medical cold storage

    Similar to operating rooms, pharmacies (particularly those in hospitals) operate best in specific conditions. Air quality is important, and can be monitoring not only through the Airflow but also the Dust Sensor.

    Temperature-sensitive materials like medications (especially vaccines), tissue and blood samples requiring cold storage and compliance documentation can be monitored with out Stainless Steel Temperature Sensors. IP65-rated, sensitive to 0.1°C and able to provide continuous real time reporting and alerts via the SensorGateway, this sensor offers huge benefits compared to traditional data loggers, enhancing compliance while further reducing demands on staff.

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Critical Infrastructure Monitoring

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