Duons Australia - Your electronics testing & repair experts
Electronic circuits are found in most modern technology. Duons have ample experience providing effective diagnostics, repairs, upgrades and reverse engineering to help manage complex technological equipment.
Extending the life of out-of-warranty and legacy products
While the easy thing to do is to throw away and replace broken electronic devices, Duons offers the opportunity to repair PCBs within these devices. This means it is better for both your wallet and the environment.
Keeping technology working when replacement PCBs are unavailable / prohibitively expensive
Experienced technicians; able to repair PCBs up to component-level.
Redrawing circuit diagrams
Enable repairs and duplication of PCBs when original documentation is missing
Multi-layer PCB reverse engineering
Capability to reverse engineer and clone even complex multiple-layer PCBs
Component reverse engineering
Re-engineering fit-for-purpose components, when original items are no longer available
Duons manages the shipment and reception of modules from its facility in Brisbane, Australia
Same day shipment guarantee from our Warehouse in Brisbane
For many years, through its partnership with the Telco Company Telstra, Duons has developed a wealth of experience in Stock Management for third-parties
Duons offers a wide range of tailored options for its clients, from board swap to complex re-engineering
Duons Technicians hold a great amount of electronic and product knowledge. We provide technical support, both remotely and onsite when required.
Reporting and Performance Review
Through the entire process, Duons commits to a high level of quality and performance
Daily, weekly, monthly and quarterly tailor made reports ensure smooth processes and customer satisfaction
UNDERSTANDING THE REPAIRS PROCESS
1. Initial Enquiry
3. Repair Request
4. Technical Inspection Quote
5. Repairs Carried Out
Duons' Repair Process
Once you accept the quote (if you do not, you will only be liable for the minimum Inspection Fee) our technical team will begin repairs. If you have already paid the initial Inspection Fee this will be deducted from your final invoice.
You will be kept updated on the status of your equipment throughout the repairs process. If any new faults emerge during this time, we may update the quote and let you know as soon as possible. Once the repair strategy has been fully carried out, we will send you your final invoice (if you haven’t paid the initial Inspection Fee, this will replace that amount). You will be able to collect your item upon payment of the invoice.